In the past, when you were moved courtesy of the Army and something was lost or destroyed, you would only be reimbursed based on the depreciated value. For instance, if your ten year old refrigerator was destroyed in the move, you would only be eligible to receive the value of a ten year old refrigerator.
Full replacement coverage provides that the TSP must provide a like item or repair the damaged item. In the case of the refrigerator above, you would be given the value of a new refrigerator that is similar to the one that was damaged.
The new policy covers shipments up to $5,000 or $4 times the weight of the shipment, up to a total of $50,000. For example, if you ship 2,000 lbs, your shipment would be covered for up to $8,000.
In the past, a service member could request full replacement coverage but had to pay a premium for this coverage. As of March 1, 2008, all household goods shipments are covered at no charge to the service member.
If you have a claim for damage or loss, there are certain deadlines that you must meet for filing paperwork. Do not miss these deadlines! For more information on FRV, please visit this website.
Just had JPPSO brief yesterday, they pounded into our heads, you only have 75 days to put the TSP on notice for a claim if you have loss or damage. It will say 90 days in many places, this is NOT ACCURATE. It is 75 days. Go in at 80 days without at least putting in notice, and “no one can save you.” (Seriously, this was the wording.) Also, TSP’s are going to hope that you dispose of any broken stuff you might have (smashed furniture or whatever) because they will act like they want to come and salvage it, and if it’s gone they can deduct a percentage from your settlement check. They don’t REALLY want your busted bookshelf, they just want to be able to pay you less. You have to hold onto whatever may have been damaged until your check is in the bank to be safe. Apparently. At least that’s what the guy said.